1. How do I place an order?
    You can browse our products on our website, select the items you like, and add them to your shopping cart. Once you’ve made your selection, click the shopping cart icon and follow the instructions to complete the checkout process.
  2. Can I modify or cancel my order?
    Once your order is confirmed, we will process it as quickly as possible. If you wish to modify or cancel your order, please contact our Customer Service team as soon as possible. Please note that once an order has been processed, modifications or cancellations may not be possible.
  3. What payment methods can I use?
    We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payments are processed through secure channels.
  4. How long does it take for my order to ship?
    We typically process and ship within three business days of order confirmation. Shipping times vary by destination; please check the estimated delivery time on the checkout page.
  5. How do I track my order?
    Once your order has shipped, we will send you an email with tracking information. You can use this link to check your order status in real time.
  6. What if I received a damaged or incorrect item?
    If you received a damaged or incorrect item, please contact Customer Service (via email or phone) within 48 hours of receiving your order and we will provide a solution.
  7. Can I return an item?
    You can request a return according to our return policy. Most items can be returned within 30 days of receipt, provided the item is unused and in its original packaging.
  8. How much is shipping?
    Shipping costs vary depending on the shipping method and destination you choose. You will see the shipping schedule during checkout.
  9. Do you offer international shipping?
    Yes, we do. You can select the international shipping option during checkout. Please note that international orders may incur additional duties and taxes.

Thank you for visiting driftorastore.com! If you have any further questions, please feel free to contact us and we will be happy to assist you.